Terms of Service

1. Service Description

LetsClarify ("the Service") provides an API-driven infrastructure for collecting structured human input. The Service allows programmatic creation of forms, distribution of unique URLs, and retrieval of structured responses. The Service does not send emails, manage user accounts, or provide persistent storage beyond the configured retention period.

2. Acceptance of Terms

By using the Service (via API or web interface), you agree to these Terms of Service. If you do not agree, do not use the Service.

3. Warranty

4. Limitation of Liability

• We are fully liable for intent and gross negligence.
• For slight negligence, we are only liable for breaches of material contractual obligations (cardinal obligations), limited to foreseeable, contract-typical damages.
• Liability for damages arising from injury to life, body, or health remains unaffected.
• The above limitations of liability also apply in favor of our vicarious agents.

5. Data Retention & Deletion

All form data, submissions, and uploaded files are automatically and permanently deleted after the configured retention period. Early deletion is possible using the delete token. Deleted data cannot be recovered under any circumstances.

6. Acceptable Use

You agree not to use the Service to:

• Collect data in violation of applicable laws or regulations
• Phish, deceive, or mislead form recipients
• Collect sensitive personal data (health, financial, biometric) without appropriate legal basis
• Overwhelm the Service with excessive requests beyond rate limits
• Attempt to access data belonging to other forms
• Use the Service for any illegal activity

7. Rate Limiting

The Service enforces rate limits per IP address. Exceeding rate limits results in HTTP 429 responses. Persistent abuse may result in temporary or permanent IP blocks.

8. Service Changes & Availability

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time. Material changes will be announced with reasonable advance notice.

9. Right of Withdrawal (Consumers)

Consumers have a statutory right of withdrawal. As the Service is provided immediately upon API key registration, the right of withdrawal expires upon commencement of use, provided the user has expressly consented to this.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany. The place of jurisdiction for all disputes is Karlsruhe, provided the user is a merchant, legal entity under public law, or a special fund under public law. For consumers, the statutory place of jurisdiction applies.

11. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Contact

For questions about these Terms, contact us at letsclarify@lesscode.de.